International Specialist Business Removals/Relocation. Expert office, factory, warehouse, library, museum, piano, safe, IT equipment moves.

OUR SERVICES

International Specialist Removals

SOME OF OUR CLIENTS

Specialised and individual services provided
Our Clients
Our Clients
Our Clients

WHY CHOOSE US

Global Relocation/Removals

We have the expertise to move anything, anywhere

Specialist Care

We have a fleet of various vehicles and expertise for every job regardless of complexity

Communication

We will thoroughly establish your requirements and keep in touch with you from start to successful completion

Safety and Security

All our drivers are vetted for security clearance and have the highest standards and expertise to handle any job regardless of sensitivity

ACCREDIATIONS AND STANDARDS

Member of BAR
British Association of Removers

The BAR represents over 500 of the UK’s leading professional removal and storage companies all of which are covered by the TSI Approved BAR Code of Practice.

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BAR also offers all end-customers of members a free conciliation service to ensure that any complaints against any members are dealt with in a fair and unbiased manner to the mutual satisfaction of all parties involved.

Members of the British Association of Removers - BAR
Commercial Movers Group

The CMG is a dedicated group of companies within BAR that specialises in all aspects of commercial relocations.

BAR AND CMG are the largest and most recognised removal industry associations, and requires member organisations to meet strict standards that adhere to current statutory requirements and to ensure that all services supplied are for the benefit of our commercial customers.

Membership of the Overseas Group of the British Association of Removers
BAR Overseas Group

This is to certify that Specialised Movers, Membership No. S051, meets the standards and criteria required for Membership of the Overseas Group of the British Association of Removers.

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BS 8522 Quality Standards in Commercial Moving
Commercial Moving – BS 8522

The British Association of Removers and the Commercial Movers Group further developed a bespoke commercial moving standard the, BS 8522.

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Specialised Movers were among the first 4 companies to achieve this accreditation, which is very prescriptive covers the following commercial removal service areas:

  • Initial contact and preliminary information (removals enquiries, surveys and quotations)
  • Professionalism of the removals and admin personnel (performance and presentation)
  • Competence of operational personnel (experience, training)
  • Vehicles (suitability, condition and maintenance)
  • Packing materials (suitability and adequacy of range and stocks for different removal projects and objects)
  • Key documents – specific contents of removals quotation and job sheet.
  • Subcontracting removals services (control of subcontractors and ensuring consistent performance and compliance with the standard throughout a move)
  • Liability / provision of removals specific insurance
  • Claims and compensation for loss or damage during a move
  • Equipment (adequacy, training of removals operatives))
  • Health & Safety
  • Security
  • Monitoring the service (customer satisfaction analysis and follow-up post move)
  • Complaint and feedback handling
  • Corrective action
  • Quality Policy – contents, communication and review.
  • Quality Manual – to contain all the operational procedures, certain other prescribed procedures including recruitment, training, maintenance of
    equipment, incident handling, quality control.
  • Document control – The Standard is separate from, but related to, BS EN 12522-1, BS EN 12522-2, BS EN 14873-1 and BS EN 14873-2 covering furniture removal and storage services for private individuals, and is intended to establish a minimum level of service and performance. The Standard is audited annually by an independent assessor to ensure compliance.

ISO 14001 Quality Standards in Environmental Management Systems
Environmental – ISO 14001

Specialised Movers realised that running a removal company may have certain detrimental effects to the environment.

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To combat this, our team needed to understand the impact of our actions and how we can improve them.

Therefore Specialised Movers have achieved the BS EN ISO 14001 Standard in Environmental Management Systems as a major step towards our responsibilities to the environment.

This international Standard specifies requirements for an environmental management system to enable Specialised Movers to develop and implement a policy and objectives which take into account legal requirements and other requirements to which the organisation subscribes, and about significant environmental aspects. It applies to those environmental aspects that Specialised Movers identifies as those which it can control and those which it can influence.

The Standard covers the following areas:

  • Environment – surroundings in which we operate including air, water, land, natural resources, flora, fauna, humans and their interrelation.
  • Environmental Aspect – activities or products or services that can interact with the environment.
  • Environmental Impact – changes to the environment whether adverse or beneficial, wholly or partly resulting from our actions.
  • Environmental Management System – to develop and implement our environmental policy and environmental aspects.
  • Environmental Objectives – setting improvement targets.
  • Environmental Performance – measuring our performance for each category of works.
  • Prevention of Pollution – use of processes, techniques, materials, services or energy to avoid, reduce or control the creation, emission or discharge of any type of pollutant or waste, in order to reduce adverse environmental impacts.

ISO 27001 Quality Standards in Information Security Management Systems
Information Security ISO 27001

You simply can’t be too careful when it comes to information security. Protecting personal records and commercially sensitive information is critical.

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You need to be able to trust the removals company moving, storing or collecting the data about you or your company. This may be simply details from a payment transaction, or moving files, statements etc in your home move. More and more we hear of stolen bank details or identity fraud.

You may belong to an organisation that need to move or store important personnel files, medical records, product information.

How do you evaluate the right company for this type of work?

At specialised movers we are accreditated with the British Standard BS ISO IEC 27001 Information Security Management Systems

This ISO/IEC 27001 helps us implement a robust approach to managing information security (infosec) and building resilience.

Briefly: About ISO/IEC 27001

Internationally recognized ISO/IEC 27001 is an excellent framework which helps organizations manage and protect information assets so that they remain safe and secure. It helps us to continually review and refine the way we do this, not only for today, but also for the future.

That’s how ISO/IEC 27001 protects our business, our reputation and your information.

BS 8564 Quality Standards in Overseas Quality
Overseas Quality – BS 8564

With our expansion into the International Moving market we wanted to offer international clients peace of mind that their prized possessions were being handled by professionals.

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The new BS 8564 Quality Standard for Overseas Moving audits the core expectation of the international mover.

The Standard covers the following areas:

  • Initial contact and preliminary information (inquiries, surveys, quotations)
  • Personnel – their professionalism, performance and presentation.
  • Competence of operational personnel (experience, training)
  • Vehicles (suitability, condition and maintenance)
  • Packing materials (suitability and adequacy of range and stocks)
  • Key documents – specific contents of quotation and job sheet.
  • Sub-contracting (control of subcontractors and ensuring consistent performance and compliance with the standard throughout a move)
  • Liability / provision of insurance
  • Claims and compensation for loss or damage
  • Equipment (adequacy, training of operatives)
  • Health & Safety
  • Security
  • Monitoring the service (customer satisfaction analysis and follow-up)
  • Complaint and feedback handling
  • Corrective action
  • Quality Policy contents, communication and review
  • Quality Manual – to contain all the operational procedures, certain other prescribed procedures including recruitment, training, maintenance of equipment, incident handling, quality control.
  • Document control

ISO 9001 Quality Standards in Quality Management Systems
Quality Management – ISO 9001

This British Standard Accreditation and System applies to all aspects of our work and services to you, our customer.

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ISO 9001 is the world’s most established quality framework. It helps you to effectively manage a business and meet customer requirements.

The ISO 9000 series of standards are adopted by 951,000 organizations in 175 countries worldwide to date. ISO 9001 sets the standard not only for quality management systems, but management systems in general.

It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement.

BS EN ISO 9001:

  • Demonstrates ability to consistently provide product that meets customer and applicable regulatory requirements.
  • Enhances customer satisfaction through the effective application of the system. This includes processes for continual improvement of the system and the assurance of conformity and applicable regulatory requirements.

BS EN 15713 Quality Standards in Secure Destruction of Confidential Material
Confidential Waste – BS EN 15713

The consequences of entrusting confidential material to the wrong company can be quite catastrophic to an individual or a company/organisation.

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Knowing who to trust to dispose of your confidential material or waste can be quite a daunting task.

Specialised Movers are accredited and fully comply to the British Standard BS EN 15713 for the secure destruction of confidential waste materials. Our operations are audited annually by external auditors.

When you simply just don’t have the space to store any more documents, or their time limit for storing them is up, then be assured that we will destroy your confidential material safely and securely. Whether it is one file, one box or hundreds/thousands of boxes it really doesn’t matter.

We will take on any sized work.

All our secure destruction work is done in-house. We do not sub-contract. Therefore we have complete control of all the collection and destruction processes, using our own staff and vehicles.

This British Standard for Confidential Destruction ensures;

  • Company Premises, where secure destruction must be isolated from other company activities.
  • Security, an approved security alarm system, a CCTV system to monitor any unloading, storage and processing areas.
  • Contracts and Audit trail, a written contract between you our customer and Specialised Movers.
  • Security Screening of personnel, all our are staff are security screened, and sign a deed of confidentiality.
  • Security of collecting vehicles and procedure for collection of confidential waste/materials.

We also destroy (or “wipe”) SIM Cards, Negatives, Video/Audio tapes, diskettes, Cassettes, Film, Computers including hard drives, software, chip card etc, id cards, cds, dvds, microfiche, credit and store cards, x-rays, OHP slides etc.

BS EN 14873 Quality Standards in Storage of Furniture & Personal Effects
Storage – BS EN 14873

Whether you are moving an office or home you need to be 100% sure that your effects will be safely stored in a dry and secure environment.

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Moving your effects from one site to another is stressful enough. When you have to put your effects into storage then the stress levels may go through the roof!

Looking for a storage company can be confusing. What do you look for?

To further assure our customers about our storage facility we have become the first (and only) remover and storer in the region to have attained the British Standard 14873-1 and 14873-2 for the storage of furniture and personal effects.

This Storage Standard covers all storage activities that include:

  • The actual storage facility
  • Protection of stored items
  • Security
  • Identification of stored items
  • Construction and condition of storage containers
  • Loading of storage containers
  • Handling and stacking of storage containers)
  • Self-storage units

We believe we have the best removers storage site in the region – because we have made it that way!

BS 7858 Logo
Employee Screening – BS 7858

Secure internal screening of all our employees BS 7858

BS EN 12522 Logo
Household Furniture – BS 12522

The Domestic moving standard of household furniture BS 12522

BS EN 15696 Logo
Self Storage – BS EN 15696

Standard for secure self-storage services BS EN 15696

CHAS (Contractors Health and Safety Assessment Scheme) Accredited
CHAS

The CHAS health and safety assessment scheme is a pre-approval scheme to allow contractors to show potential clients that they meet the required health and safety standards.

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The main purpose of CHAS is to avoid repeated applications by suppliers and contractors to become approved as local authority suppliers and to improve health and safety in businesses.

Whilst the CHAS assessment scheme is a local authority and government backed scheme, it can be used by any organisation looking to short list suppliers and contractors and can save time and money for all parties.

SafeContractor Accredited
SafeContractors

Specialised Movers has been accredited to SafeContractor for over 15 years. This Accreditation is audited and renewed annually.

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SafeContractor is an accreditation scheme that assesses the Health and Safety competency of contractors and service providers. It saves time and money to companies who are looking for responsible suppliers with regards their Health and Safety methods, procedures and compliance.

Constructionline Accredited
Constructionline

Specialised Movers are accredited with Constructionline, a major Health and Safety register of Health and Safety compliant suppliers

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The UK’s largest register for pre-qualified contractors and consultants. In terms of efficiency, time and cost saving and best practice, Constructionline is proven to deliver for public and private sector organisations alike. For suppliers to the construction industry, Constructionline means that you no longer need to repeatedly fill in standard pre-qualification forms for every construction tender.

By providing an up-to-date register of pre-qualified suppliers for construction contracts, Constructionline is a solution that 8,000 buyers from over 2,000 organisations are already making the most of. They pre-qualify all of their suppliers to government standards, and maintain relationships with a range of industry.

NEBOSH Qualified Management
NEBOSH Qualified Management

Specialised Movers’ Management are certified to the National General Certificate in Occupational Safety and Health.

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This ensures that all project risks associated with both home and office removal contracts for our clients are managed effectively.

Adhere to the British Association of Removers Alternative Dispute Resolution Scheme
The Furniture Ombudsman

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by The Furniture Ombudsman.

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CLIENT TESTIMONIALS

Feedback on our services
Working With HSBC

I would like to state how pleased we were with the Specialised Movers [team]. They worked extremely hard, support on the Monday again was second to none. The move although appeared straight forward is quite technical due to the kit we have, very bespoke to our business.

HSBC BANK PLCTEAM MANAGER
Working With The NHS

I just wanted to express my thanks (and that of all the ward staff including Charge Nurse Healy) to you and your teams for the support and hard work provided in the deep clean and subsequent moves from Ward Q1. It was a difficult move with the complexity of the patients group we have but all staff worked together to ensure patient safety was maintained and limited disruption occurred.

ROYAL HALLAMSHIRE HOSPITALCAROLINE MACKINTOSH
Working With The Institute Of Materials, Minerals And Mining

On behalf of all members of the Institute can I thank you for such a professional and well managed service. Your crew on site were absolutely wonderful to work with and the activity was completed without issue. We fully intend to be in touch regarding your proposal to transfer the stored items back to London.

THE INSTITUTE OF MATERIALS, MINERALS AND MININGBERNIE
Working With Iceotope

The move could not have gone any swifter. The men were polite, professional and courteous. They actually finished ahead of schedule, I guess they don’t call you ‘specialised’ for nothing. Of course, we moved in the worst rain of the year but hey – they say, that’s good luck, right?

ISOTOPEAPRIL
Working With University Of Sheffield

I’m just emailing to express my gratitude for what was a superb service. On the first day three guys worked solidly, carefully packing all our belongings. On the second they were joined by one other and the four of them worked absolutely tirelessly for at least 12 hours and probably longer. It was a tough job with lots of steps and heavy furniture involved, and they must’ve been absolutely exhausted. But they were extremely friendly, polite and incredibly efficient. I’d have no hesitation to recommend them to anyone.

UNIVERSITY OF SHEFFIELDNICHOLAS LATIMER
Working With Rotherham Metropolitan Borough Council

Just wanted to thank yourself and John for all your help with the election in May and EU Referendum in June. You should be proud of yourselves for contributing to two successful elections and you make a very difficult job much easier. Fingers crossed we don’t have another election this year!

ROTHERHAM METROPOLITAN BOROUGH COUNCILJOANNE HAYWOOD
Working With Kirklees Neigbourhood Housing

I’m just letting you know how impressed I was this morning by your employees. They were there before 8am and the removals went without a hitch. They were lovely with the tenant, who was stressed and panicking , by taking real care with her furniture and listening to her wishes. I did thank them at the time but I’d like their excellent service to be recognised by you too.

KIRKLEES NEIGBOURHOOD HOUSINGKAREN BRITTON
Working With Sheffield Hallam University

Just wanted to say thanks for all the help during this unloading and moving job on Tuesday. Your team were brilliant, dead on time, helpful, quick and totally professional, a real pleasure to work with.

SHEFFIELD HALLAM UNIVERSITYGARY ROBINSON
Working With Sheffield Hallam Students' Union

I just wanted to say a really big thank you for all your help with the moves. We are all now in place so the guys for specialised movers have gone – they were brilliant ! The only outstanding things are the IT in advice which John is dealing with I understand. Really appreciate everything you have done.

SHEFFIELD HALLAM STUDENTS' UNIONKATHRYN BROCKLEHURST
Working With Parker Hannifin Corporation

Please pass on my appreciation to your team for their hard work on Saturday moving our furniture, computers and other bits and pieces to our new office at Manvers House. The lads were extremely professional and well organised and a credit to your business. Their approach and attitude was observed by several other people on the day and I am sure you will receive referrals for new business from it.

PARKER HANNIFIN CORPORATIONDEAN HARRIS
Working With SIG plc

I just wanted to say a massive thank you to your teams that helped with over move from Hillsborough to Signet House over the last 2 weeks. At all times your staff were very pleasant, well mannered, presentable, quiet (given most of the works were completed during working hours) and very efficient. The move went very smoothly and the whole project was completed to plan and on time. I hope we have the pleasure of using yourselves in the future.

SIG OPERATIONAL BUSINESS DEVELOPMENTKERRI NEWTON
Working With University Of Hull

I appreciate the speed and flexibility with which everyone at Specialised worked to accommodate our needs. The circumstances were not typical, but everyone has been really professional and helpful in fluid circumstances. We came across Specialised by chance and received very positive feedback from Manchester Metropolitan University about work you had done for them. I am pleased to say that this was borne out by our experience. Thank you again for responding so positively to our request. I wish Specialised every success in the future.

UNIVERSITY OF HULLMAGGIE

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